Archer Career
Role // Community Manager

We are hiring a Community Manager to support Campus Programs. You will join our start-up team to help support the programs we run with our strategic partners on university campuses, which continue to expand. We are an early-stage Ed-Tech startup with a focus to augment and scale career office and student club job search offerings and increase student engagement levels, while being budget-conscious. This is an exciting time as we move forward, grow our business, and continue to deliver on our mission: to get jobs and advance careers, one person at a time.

We are accepting applications immediately and on a rolling basis. The position is part-time, with the target being 10-20 hours per week to begin. There is an opportunity to increase hours based on successful performance and team culture fit.

About the job

In broad terms, your role will focus on client-facing communications, creating and applying a consistent Marketing Playbook, collecting/reviewing program data, and creating campus-level reports. You will be the liaison between Archer Career and our strategic partners - career offices and student groups. You will represent the Archer Career mission and values in client-facing communications and deliverables, as well as in your working dynamics with the Archer Career team.

Some areas of focus for your work as a Community Manager:

  • Client Communications - Meet with our strategic partner clients and discuss program goals, launch requirements, program implementation, marketing, and reporting. You should learn about the needs of schools individually and then, create patterns across schools.

  • Client Research - It is important to understand the current state tools, systems, programs, and processes of our clients. We bring new capabilities but also, often integrate with what is existing. You are our eyes and ears on the ground.

  • Customer Success - Create surveys to collect user feedback, collect/process/present user engagement data, create program reports. From this, you can propose ideas and improvements to create better experiences and engagement for our programs.

  • Marketing - Determine (with the client) marketing requirements and channels. Create marketing collateral, including blurbs, flyers, Instagram images, QR codes, trackable links, and basic webpages in Squarespace. (Familiarity with WYSIWYG website editors recommended, training will be provided.)

  • Bring ideas you have that support job searches and career advancement to a scalable platform.

  • Be a part of an energetic team that is fully committed to the careers of others, invest in the future of Archer Career to advance our organization and make us a “great place to work” where our First Principles are actions, not words.

The role and compensation

We anticipate, based on the individual interests/background, putting you into a position to drive high impact work - engaging the Archer community of job seekers and early career professionals. Each Community Manager’s scope will be different, depending on your focus and experience. We are tactical but also willing to make some big bets as we drive growth at this stage.

We are transparent with compensation (as well as all other aspects of the business). For 2022, the compensation structure will be as follows:

  • $250/monthly stipend for technology (internet/mobile phone)

  • Monthly compensation: $1,500 (Based on expected 10-15 hours per week)

  • Discretionary performance bonus – Assessed every quarter and opportunity for year-end,potential for $1,000-2,500 per quarter

What you bring

We are open to diverse backgrounds and are not looking for one specific profile. We care a great deal that you are a) passionate about our mission, b) enthusiastic to see a business grow, and c) want to make an impact within a team which could shape the professional outcomes of many and the future of our company.

The characteristics you have should include:

  • Background/knowledge of one or (preferably) more of the following: project management, program management, customer support, customer success, web/social media marketing, business operations, and other roles that are broad/problem solving-oriented, detail-oriented, and tactical.

  • Proper attitude and mindset - demonstrated ability to be resilient. Things shift and move frequently. We benefit from someone who is persistent and gracious, not bothered by things working less than perfectly.

  • Drive to get things done - demonstrated record of understanding project requirements, executing on required tasks, and producing deliverables of quality, on time.

  • Strong communication and collaboration skills - comfortable preparing for, speaking cogently with, and working collaboratively with our strategic partners.

  • Highly valued - Prior work doing program management, project management, marketing and/or customer success in a professional environment or career-focused student club.

  • High energy - Desire to do great work that will impact/serve others, to think in different ways without letting the obstacles get in your way, and to take on learning new things quickly.

  • A strong, demonstrated interest in careers and professional development.

  • A strong, demonstrated interest in client service and marketing and its application to our business.

  • A clear, structured, and rigorous approach to work - particularly related to communications and marketing.

  • You have high confusion tolerance and can work successfully in an environment of high ambiguity, with limited direction or by seeking out the direction you need.

  • Extreme empathy, optimism, encouraging, but kick-in-the-ass style - with origins in career coaching, we are 100% the champion for our clients. Sometimes we hug, sometimes, we deliver tough messages. You need to easily move through these styles.

  • Excellent proficiency in the Microsoft Office suite (MS Word, MS Excel, MS Powerpoint) and software applications including Squarespace/Wordpress, project management software (we use Basecamp), MailChimp, SurveyMonkey, and Acuity.

  • Strong and proactive internal-team communication skills - You won’t sit back, you will ask questions, share ideas, seek out clarity, update/inform the team, and do so both directly (by phone) and in writing (email or other).

  • Interest in working with a small team to contribute to our success, sharing and learning together, celebrating our success(es) and discussing our lessons learned.

Our application process

Our business is focused on career best practices and deep commitment to our mission. We have high expectations for our team members. We kindly ask you to follow our application process and we will do our best to hold to our commitments on the employer side.

Our interview process typically has 3 steps. Step 1 // 30 min conversation with an Archer Career team member.. Step 2 panel interview with a short case discussion, presentation, or work product creation. We value your time and you will be compensated $50 for this step (by way of an Amazon gift card). Step 3 // Either an offer or a follow-up meeting with Archer Career’s CEO.

Your initial application should include the following:

  • Part 1: Resume (Note: we work on resumes as a core service offering - make yours good!). Ideally, this is one page.

  • Part 2: Answers, written thoroughly but concisely, to the following questions:

    • NOTE: Do NOT submit a cover letter. This is not needed and will be a negative attribute to your application.

    • Q1 - Why are you interested in working for Archer Career?

    • Q2 - What are your professional goals, both short and medium term? What is your long-term goal?

    • Q3 - What is your most significant accomplishment to date and what did you do to complete this achievement?

    • Q4 - What is the greatest challenge you have faced to this point, what lessons did you take from this experience.

    • Q5 - What do you believe you will contribute to our company if you join us as a team member?

    • Q6 - Go to the Archer Career software website // www.archercareersoftware.com. Navigate to and access our software, Archer Job Search. To “purchase” our software, use this discount code: ACJOBCOMMUNITYMGR. To register, use this activation code: archersoftwaredemo2022. Download the application on your mobile phone. Answer the following:

      • Explain the steps as you would to a student that you need to assist.

      • What 5 things could be done to make this registration process easier/better?

APPLICATION DEADLINE: We are reviewing applications on a rolling basis. We seek to hire a Community Manager for Campus Programs as soon as possible, situation-dependent (your background compared to our business needs).

Submit via the button below.

Our team will review all applications on a rolling basis. Please allow us 1-2 business weeks to respond. We will first notify the individuals who are selected for Step 2. Then, we will complete notifications to all other applicants. This may occur on a rolling basis.

Further details about the interview process will be provided in our communication to the Step 2 participants.

To get further information

We encourage a thorough review of our website - www.archercareer.com - and our LinkedIn profiles. You may also seek out further information by networking but please recognize our capacity for informational conversations is limited as we are busy focusing on our software beta. Be creative!